FAQs
Questions? Start here.
If you're still struggling after, just ping us as service@seapoom.com. We'll respond to your inquiry within 24 hours of receiving it.
Frequently asked questions
How long is your shipping time?
Applies to countries: United States
Free Shipping 5-8 Business Days: Free
Fast Shipping 3-4 Business Days: $8.99
Remote areas of the US (Alaska, Hawaii, Puerto Rico, Guam, and other overseas addresses)
Free Shipping 6-16 Business Days: Free
Fast Shipping 4-10 Business Days: $8.99
What are the benefits of smart rings?
- High accuracy and sensitivity: The finger’s pulse signal is stronger and more accurate than the wrist, making it an ideal source of accurate heart rate data.
- Fitness and Health Tracking: Smart rings may also monitor your sleep patterns, heart rate, blood oxygen saturation, activity tracking, and stress index and provide insights into your overall well-being.
- Personalization and Customization: Smart rings often provide options for personalization, allowing you to choose different ring styles, colors, etc.
- Compact and Stylish: Smart rings are generally small and lightweight, making them more discreet and comfortable to wear compared to larger wearable devices like smartwatches.
Does wearing the ring on different fingers result in data deviation in detection?
Irrespective of whether the ring is positioned on the index, middle, or ring finger, the collected data remains remarkably consistent. The precision of this data is typically influenced by variables including the ring’s fit, the density of finger hair, vascular division, skin thickness, motion artifacts and muscle noise/sound.
Can I wear your Seapoom smart ring while working out?
Yes, you can wear your Seapoom smart ring throughout all your workouts and movement routines. Seapoom can automatically detect and track your daily steps, calories burned, standing hours, and overall activity intensity throughout the day.
Do you offer returns? How does the trial work?
We have a 30-day satisfaction guarantee. We pride ourselves in the quality of our smart ring, so we want all our customers to be happy. If you have an issue, please contact our customer support team at service@seapoom.com. If you aren't satisfied, we'll offer refund or you can donate it and provide a donation receipt for a full refund if you don't want to ship it.
Contact Information
Email: service@seapoom.com
Tel: 585-431-1226
Address: 63 North Main Street, Brockport, NY 14420, United States